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Transforming Lives: How You Can Make a Difference through Peer Support Work

Oct 25

5 min read

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In the UK, it's reported that one in four adults and one in ten children experience mental illness each year.


The role of peer support workers is becoming a vital resource for the NHS and other mental health services, helping to bridge the gap between professional services and individuals in need.


This blog post highlights the life-changing potential of peer support work and explains how you can make a meaningful impact while advocating for mental health awareness.


What is Peer Support Work?


Three people with hands touching to show support.
Community Support. Image by Storyset on Freepik.

Peer support work involves individuals with lived experience of mental health challenges offering assistance to others facing similar issues. As a peer worker, your insights are invaluable because you truly understand the struggles that come with mental health challenges. This shared experience can foster trust, allowing an environment of empathy to flourish.


Imagine being a safe space for someone lost in the complexities of their mental health. Your experiences could help someone navigate their path to recovery, transforming their journey from one of isolation to one of support and connection.


The Importance of Lived Experience


Lived experience is a crucial asset in mental health advocacy. People who have managed their own mental health challenges hold unique insights that can benefit others. You do not need professional qualifications to create change; your authentic experiences make you relatable and approachable.


Research indicates that peer support can improve emotional and psychological outcomes. For example, a major review involving researchers from the UCL Division of Psychiatry found evidence that peer support can aid mental health recovery, depression and self-belief. When someone feels heard and understood, it can empower them to take essential steps for healing.


Your personal journey can inspire hope in someone else. It shows that recovery is attainable and that no one has to face these struggles alone.


Skills That Make You an Effective Peer Worker


As well as having lived experience, to thrive in peer support work, developing key skills is essential. Here are some important areas to focus on:


  1. Active Listening


Active listening involves being fully engaged with someone when they speak. It is listening with the intent to understand the other person fully, rather than listening to respond. This skill is crucial in peer support. For instance, when you able to acknowledge you understand a person's feelings, it may help alleviate their sense of loneliness and provide a sense of validation.


Related article: 7 Active Listening Techniques For Better Communication from Verywell Mind


  1. Empathy


Empathy is at the heart of peer support work. By understanding what someone else is experiencing, you create a safe space for them to discuss their challenges. This connection can encourage someone to open up and share their fears and hopes.


Related article: The importance of empathy from Skills for Health


  1. Communication Skills


Effective communication is essential in any support role. There are many ways to communicate with someone, including verbal, non-verbal, written and visual communication. Developing these skills with training and practical experience will strengthen your ability to provide emotional support, build rapport, and develop trust.


Related article: Effective communication in health and social care from The Access Group


  1. Setting Boundaries


Creating healthy boundaries is vital for maintaining a professional relationship while offering support. This helps protect your own wellbeing and ensures that you provide the best support possible.


Related article: Boundaries in Formalised Peer Support from Borderline Support UK CIC


Further information about essential skills and competencies for peer support workers can be found in the HEE Peer Support Workers' Competence Framework


How to Get Involved in Peer Support Work


If you feel compelled to embrace peer support work, there are several practical steps you can take:


  1. Training


Find a suitable training programme focused on peer support skills. Many organisations provide free or low-cost training, giving you the tools you need and connecting you with a network of like-minded enthusiasts.

"The peer support training programme focuses on providing peer support in formal settings that deliver NHS-funded care, such as NHS trusts or independent providers. This could include community, crisis, inpatient, criminal justice and recovery services. Once trained, you could also work in more informal settings, such as local drop-in centres and cafes, for example, with organisations such as charities and community groups." NHS Health Careers

Find out more about training and regulation in our Harmonia Career Resources.


2. Volunteer


Consider volunteering at local mental health organisations or community centres. Volunteering is a great way to use your existing skills but also learn new skills and gain new knowledge. It can lead to improved confidence and self-esteem and can be very rewarding. Engaging directly with others provides first-hand experience and builds your confidence.


Search latest mental health volunteering opportunities with Harmonia Careers.


3. Share Your Story


Using your voice is a powerful way to advocate for mental health. Share your story through blog posts or community forums. This not only empowers you but also helps others feel less isolated in their struggles.


A blogger typing on at a laptop



If you would like to share your personal story about lived mental health experience, visit our Guest Blogging pages to submit your content to our blog.








4. Network


Building connections with fellow peer workers and mental health advocates is crucial. Joining online or local groups allows you to share ideas, experiences, and resources that can enrich your journey.


Related: Networking in Peer Support from Mind.


The average peer support worker salary in the United Kingdom is £24,375 per year or £12.50 per hour. Entry level positions start at £21,938 per year while most experienced workers make up to £31,200 per year.

The Impact of Peer Support in Mental Health


Peer support changes lives and helps reshape societal views on mental health. Sharing stories and experiences promotes awareness, understanding, and acceptance.


Your engagement as a peer worker can significantly contribute to this change. With your influence, you can educate others and reduce stigma, creating an inclusive environment for those who often feel alone.


Be Part of a Growing Movement


The drive towards mental health awareness is rapidly expanding. Statistics show that peer support can improve access to mental health services by up to 50% and enhance the overall wellbeing of communities.


By stepping into the role of a peer support worker, you are not only providing assistance to individuals in need but also investing in a greater cause, as well as your own personal growth. Your efforts can inspire a cultural shift toward empathy and understanding in mental health.


A Call to Action


Getting involved in peer support work is an exceptional opportunity to impact the community positively while advocating for mental health. Your lived experiences can promote healing and guide others through their recovery processes.


Remember that even small actions can create significant changes in someone's life. Your ability to connect and inspire hope can lead to a community where individuals feel supported and understood.


So, take the first step. Explore your options, sharpen your skills, and become a source of hope in the realm of mental health. Together, we have the power to make a substantial difference!


Are you looking for a new opportunity to enhance your career? Search the latest jobs with Harmonia Careers to find your perfect role!

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